Quality and Airworthiness Policy

Purpose. This policy sets out how the business ensures every maintenance task meets the approved data and the regulatory requirements before an aircraft or component is released.

1.Purpose and scope

The business holds an approval to maintain aircraft and components, and that approval depends on maintenance being performed correctly and recorded fully. This policy applies to every maintenance, inspection, repair, overhaul and certification task at all sites.

2.Approved data and procedures

All maintenance must be performed using current approved maintenance data such as the manufacturer's maintenance manual, structural repair manual, service bulletins and airworthiness directives, and the procedures in the exposition. Technical publications will be controlled by Planning and Records and revision status checked before each task. Work must not proceed on data of unknown revision status.

3.Personnel and authorisations

Maintenance will be performed by trained personnel and certified only by licensed engineers holding a current company authorisation for the aircraft type or component. Apprentices and unlicensed staff must work under the supervision of an authorised person who inspects and certifies their work. The Personnel Authorisation and Training Register records who is authorised for what.

• Current company authorisation before certifying
• Supervision of apprentices and unlicensed staff
• Independent inspection of flight critical tasks
• Human factors training every two years

4.Parts, tools and equipment

Only parts received with acceptable release documentation and inspected under the parts procedure will be fitted. Tools and test equipment must be serviceable, calibrated where required and controlled to prevent foreign object damage. Suspected unapproved parts must be quarantined and reported.

5.Records and release

Every task will be recorded on the work pack with the task performed, the data reference, the parts fitted and the signature and authorisation of the person certifying. No aircraft or component will be released to service until the work pack is complete and the certificate of release to service is signed by an authorised person.

6.Audit and improvement

Quality will audit each department at least annually and audit suppliers on a risk basis. Findings will have corrective actions with owners and due dates and trends will be reviewed by the management review each quarter.